Urgent message :
Please note that as your hosting company OptimumSolutions are NOT automatically responsible for the security of your website and your email server. If we do not have a webmaster contract with you, you have to make regular back-ups of your own websites. This webmaster service is not included and or part of your monthly hosting fee.
Backup: It is your responsibility to make backups of your own websites. Your Cpanel has such a function installed.
OptimumSolutions will not be held responsible if a website is hacked. It is the responsibility of the client to keep their website secure with the latest releases of programs and anti hacking software.All these are pre-installed and is available on your Cpanel. OptimumSolutions will endeavour to assist where possible and a monthly web support contract is available.
Please note that at all times, you shall bear full risk of loss and damage to your server and all of your server content. You are entirely responsible for maintaining the confidentiality of your password and account information. You acknowledge and agree that you are solely responsible for all acts, omissions and use under and charges incurred with your account or password or in connection with the server or any of your server content displayed, linked, transmitted through or stored on the server. This includes your website and email accounts.
You shall be solely responsible for undertaking measures to:
(i) prevent any loss or damage to your server content;
(ii) maintain independent archival and backup copies of your server content;
(iii) ensure the security, confidentiality and integrity of your server content transmitted through or stored on OptimumSolutions servers; and
(iv) ensure the confidentiality of your password.
OptimumSolutions servers are not an archive and OptimumSolutions shall have no liability to you or any other person for loss, damage or destruction of any of your content.
Updates : You are solely responsible to keep your online programs such as Joomla, WordPress and others up to date.
We have webmaster packages available if you need assistance.
Please feel free to contact us at any time if you need any assistance.